eBSI Certificate in Export Customer Service – Exclusive Pricing for ITFA Members

Dear Members,

We are pleased to announce that ITFA has once again partnered with eBSI Export Academy to offer reduced tuition fees—this time for the brand-new Certificate in Export Customer Service.

This comprehensive online program is designed to strengthen the customer-facing skills of professionals involved in international trade. It combines key soft skills with practical training in export procedures, complaint handling, order processing, and transport coordination—perfect for enhancing the effectiveness of any Export Customer Service team.

Whether you’re working in a bank’s operations or trade finance department, or in a corporate export or logistics role, this course delivers real-world skills to boost your client satisfaction and operational efficiency.

Standard Price: EUR 800
ITFA Member Price: EUR 400 per participant (50% Launch Discountuntil 15 August)

If you would like to take advantage of this opportunity, please email your interest to sec@itfa.org.

To explore more online training from eBSI Export Academy, click here. We welcome your questions and would be happy to guide you further.

We trust you will take full advantage of this exclusive offer!